Cancellation Policy

 

If there are no students signed up the night before a class is scheduled, then the class will be cancelled.
Because of this, you must sign up for your class 24 hours in advance.

If you need to cancel your registration for a class you must do so 24 hours before the start of the class or workshop or the charge will not be refundable. We are very strict about this policy and no exceptions will be made (including illness and weather) as it affects scheduling and payroll. 

All Class Cards, Open Workouts, Rental Deposits and Workshops are Non-Transferrable and Non-Refundable.

In regards to Event/Studio/Equipment Rentals, please refer to contract for details.

All purchases expire after 3 months if they have not been used.
20 Class Packs last for 5 months, but the first use must be within 3 months of purchase.

If you purchased your Life Skills class on CourseHorse, then our Refund & Cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please visit the CourseHorse site in New York and contact their customer service team.


Membership Contract


This $275 per month membership provides you with unlimited classes and open training for 3 consecutive months. The total cost over the course of 3 months will be $825. Your card will be charged each month.
The membership is Non-Transferrable and Non-Refundable.
The billing cycle will begin the day of the purchase. Please purchase this membership on the day of the first class or open training you want to attend to make the most of your unlimited 3 months.

You must sign up for the classes you want to take 24 hours in advance.
**There will be a $15 penalty for late cancellation or no-shows**

Unlimited open workout may be restricted due to space rentals or shows. Restriction notices can be found on our website or on The Muse Circus Community Facebook page and other social media.
**Please note if you are less than 6 months into your aerial training, we do not recommend attempted use of open workout, nor can we guarantee that you will be approved. Open workout is unsupervised and requires a level of control and safety awareness that will build over time with your training. If you're new to The Muse, you will need to be safety-approved for open workout by emailing a demo video, previous training and recommendation letter to the studio manager at themusebrooklyn@gmail.com